We would like to thank our supervisor Dr Michael Kummert for all of his valued help and advice throughout the duration of this project. We would also like to give our thanks to our industrial links. Firstly to Peter Stack and Sharon McLeish at the Jury's Inn hotel for their assistance. Without the data they supplied our project would not have been possible. In addition we would also like to thank Jim Robinson from Scottish Enterprise for his encouragement throughout the project.

Details of our acknowledgements are listed below:

Academic:

Supervisor - Dr Michael Kummert, University of Strathclyde

Industrial Links:

Jury's Inn Hotel - Peter Stack (Hotel Manager), Sharon McLeish (Financial Manager)

Scottish Enterprise - Jim Robinson (Programme Manager)